ELITE offers a wide range of customized property management services to fit your needs as a homeowner.
Tenants can submit maintenance requests online which creates a work order and will then be communicated with our vendors. All of this is tracked seamlessly in our software which means property maintenance issues are resolved faster, keeping tenants happier!
When a tenant contacts us regarding maintenance, our first step is to troubleshoot the issue directly with them. If we can resolve the issue on the phone, there is no charge to either you or the tenant.
If the maintenance item cannot be resolved in this way, then a qualified technician is dispatched to resolve the issue.
Our technicians are great at determining if the maintenance issue is caused by the tenant, and if so we will work to recover the expenses from them.
Secure Owner Portal
Easy-to-read owner statements
Expenses, including the original invoice from vendor (ELITE does not mark up maintenance charges)
On-demand access to all of your monthly and year-end tax statements
Monthly proceeds can be directly deposited to your bank account
Owners can securely send funds for emergency maintenance repairs via eCheck or Credit/Debit card
Secure Tenant Portal allows tenants to pay their rent online
Tenants can use the portal to pay once/establish recurring payments/make last minute payments
Funds are received quickly and securely
Payment options include E-Check, Credit Card, Electronic Cash Payments, and mail
8% of the monthly rent
No up-front fees
No management fee if vacant
No fees added to maintenance costs
No year-end document fees
Can cancel at anytime without a cancellation fee